Kasha Amplifiers – Limited Warranty

Kasha Amplifiers (“Kasha”) provides a 3-year limited warranty to the original purchaser, guaranteeing that your Kasha product will be free from defects in materials and workmanship. A dated proof of purchase is required to establish warranty coverage.

This warranty does not cover:

  • Damage caused by accidents, neglect, misuse, abuse, or improper shipping/handling
  • Normal cosmetic wear and tear
  • Damage caused by natural disasters
  • Unauthorized service, repairs, or modifications not approved by Kasha

If a defect in materials or workmanship occurs under normal use, Kasha will, at its discretion, repair or replace the product as outlined below.

Return Procedure

In the unlikely event of a defect:

  1. Contact Kasha Amplifiers to obtain a Return Authorization Number (RA#) before shipping your product.
  2. Ship the defective unit prepaid and insured, together with a copy of your dated sales receipt, to the address provided by our Customer Service team.
  3. Use the original packaging (or equivalent protective packaging). The purchaser assumes responsibility for loss or damage during transit.
  4. Clearly mark the RA# below the shipping address.
  5. Include a brief description of the problem, along with your current return address and phone number.

If Kasha determines that the product is defective due to materials or workmanship during the warranty period, Kasha will repair or replace the product at no additional charge. All replaced parts become the property of Kasha Amplifiers.

Products repaired or replaced under warranty will be shipped back to the customer within the United States via standard ground service at no cost. Customers are responsible for any expedited shipping costs or for inbound shipping charges.

Limitations

Kasha Amplifiers shall not be held liable for incidental or consequential damages resulting from the use of, or inability to use, this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to all purchasers.